As more and more of your potential clients use the power of the Internet to become more informed decision makers, allow easier access to yourself through online chat.
Live support helps customers with live help functionality that can be proactively pushed to visitors to your site or requested by the consumer. It includes a large range of features to allow multiple operators, multiple departments and multiple languages to be used.
Other highlighted features include the ability to create your own questions, auto inviting visitors, referrer tracking, page tracking, ability to view what the customer is typing as they type, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, Customizable graphics, and multiple operators.
Customer support Features:
- Unlimited operators, departments, and users
- Live Support with visitors on your site in real time
- Proactive chat invites
- Typing Preview to see what is being typed as it is being typed
- Chat Transcripts and Logging
- page and referrer Tracking
- Canned Messages
- Customizable Graphics (See more here)
Pricing for 1 Agent For 1 Year Hosted on Our Servers Starts At Only $35 Per Year